We use a professional cleaning chemical and brushing machine to apply chemicals and reach deeper levels of carpet. This process is followed by rinsing with a hot water extraction machine. 

Due to liability reasons, we don’t move medium to heavy furniture. The carpet beneath stationary furniture is usually clean. We are able to move lighter furniture like dining chairs or office chairs (with exception of electronics). If you choose to move the furniture for easier reach, please do so before the scheduled cleaning time. 

 

Please point out any spots or stains prior to the cleaning (in person or via email with photos). We recommend allowing us to clean the carpet first, to see if the spots will be removed. The spots that remain after the cleaning might require stain removal service. Stain removal is an additional service and includes an add-on fee. However, please be advised some stains can be permanent, and we are not able to guarantee the full removal, but we will do our best to provide excellent service.